At Milagrosindia.com, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your order for any reason, please review our Returns & Refunds Policy below:
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Returns:
- We accept returns within 7 days of the delivery date for a refund or exchange, provided that the item is in its original condition, unused, and in its original packaging.
- To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with instructions on how to return the item.
- Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged or defective item).
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Refunds:
- Once we receive the returned item and inspect it, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Please note that shipping fees are non-refundable, unless the return is due to a mistake on our part.
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Exchanges:
- If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange.
- Exchanges are subject to availability. If the requested item is not available, we will issue a refund or store credit.
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Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund as soon as possible.
- Please provide photos of the damaged or defective item as well as the packaging for our records.
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Non-Returnable Items:
- Certain items are non-returnable, including perishable goods (e.g., food items), personalized or customized items, and clearance or final sale items. These items are sold as-is and cannot be returned or exchanged.
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No Refund Policy after Order Placement:
- Please note that once an order is placed, refunds will not be issued. It is imperative to review your order carefully before completing the purchase to ensure it meets your requirements.
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Return Address:
- S-98, Verna Industrial Estate, Goa – 403722 INDIA
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Contact Us:
- If you have any questions or concerns about our Returns & Refunds Policy, please contact our customer service team for assistance.
By making a purchase on Milagrosindia.com, you agree to abide by the terms of our Returns & Refunds Policy. We appreciate your business and are committed to providing you with a positive shopping experience.